Privacy Policy
Marine Blue Jewelry Privacy Policy
Last Updated: June 10, 2025
At Marine Blue Jewelry, operated by PT. MARINE BLUE JEWELRY, located at Jln Legian No.449, Legian, Kuta, Badung Regency, Bali 80361, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website marinebluejewelry.com, use our services, or purchase our products.
1. Who We Are
Marine Blue Jewelry
PT. MARINE BLUE JEWELRY
Jln Legian No.449, Legian, Kuta, Badung Regency, Bali 80361
Email: info@marinebluejewelry.com
Phone: +62-811-3960-6044
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you. This includes Identity Data (such as first name, last name, username, marital status, title, date of birth, and gender), Contact Data (including billing address, delivery address, email address, and telephone numbers), Financial Data (like payment card details—processed by third-party gateways, we don't store full card numbers—and bank account details for refunds), and Transaction Data (details about payments and products/services you've purchased). We also collect Technical Data (internet protocol (IP) address, login data, browser details, time zone, operating system, and other device technology), Usage Data (information about how you use our website, products, and services, such as Browse patterns or pages viewed), Marketing and Communications Data (your preferences for marketing and communication), and Profile Data (your username, password, purchases, interests, preferences, feedback, and survey responses).
We also collect, use, and share Aggregated Data, like statistical or demographic data, for various purposes. While derived from your personal data, Aggregated Data doesn't directly or indirectly reveal your identity and is not considered personal data in law. For instance, we might aggregate your Usage Data to understand the percentage of users accessing specific website features. We do not collect any Special Categories of Personal Data about you (such as details about your race, ethnicity, religious beliefs, health, or biometric data), nor do we collect information about criminal convictions and offenses.
3. How Your Personal Data is Collected
We use different methods to collect data from and about you. We collect data through direct interactions when you provide us with your Identity, Contact, and Financial Data by filling in forms or corresponding with us via post, phone, or email. This includes data you provide when you apply for our products or services, create an account, subscribe to our services or publications, request marketing, enter a competition or survey, or contact us for feedback. We also collect data through automated technologies or interactions. As you interact with our website, we automatically gather Technical Data about your equipment, Browse actions, and patterns using cookies, server logs, and similar technologies. For more details on this, please refer to our Cookie Policy. Additionally, we may receive personal data about you from third parties or publicly available sources, such as Technical Data from analytics providers (e.g., Google Analytics), advertising networks, and search information providers. We may also receive Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services, and Identity and Contact Data from data brokers, aggregators, or publicly available sources.
4. How We Use Your Personal Data
We'll only use your personal data when the law allows us to. Most commonly, we'll use your personal data in the following circumstances: where we need to perform a contract with you, where it's necessary for our legitimate interests (and your rights don't override those interests), where we need to comply with a legal obligation, or where you've given us consent.
Here are the specific purposes for which we use your personal data: We use your Identity and Contact Data to register you as a new customer, which is necessary for the performance of a contract with you. We process your Identity, Contact, Financial, Transaction, and Marketing & Communications Data to process and deliver your order, including managing payments, charges, and collecting any money owed to us; this is necessary for the performance of a contract with you and for our legitimate interests in recovering debts. To manage our relationship with you, we use your Identity, Contact, Profile, and Marketing & Communications Data, which involves notifying you about changes to our terms or privacy policy and asking you to leave a review or participate in a survey; this is necessary for contract performance, to comply with legal obligations, and for our legitimate interests in keeping our records updated and understanding customer behavior. If you choose to participate in a prize draw, competition, or complete a survey, we'll use your Identity, Contact, Profile, Usage, and Marketing & Communications Data; this is necessary for contract performance, for our legitimate interests in developing our products/services and growing our business, and based on your consent where marketing is involved. We use your Technical, Usage, Identity, and Contact Data to administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting; this is necessary for our legitimate interests in running our business, providing IT services, ensuring network security, preventing fraud, and complying with legal obligations. To deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve, we use your Identity, Contact, Technical, Usage, Profile, and Marketing & Communications Data; this serves our legitimate interests in understanding customer behavior, developing our business, and informing our marketing strategy, as well as being based on your consent where required for tracking and advertising. Finally, we utilize Technical and Usage Data for data analytics to improve our website, products/services, marketing, customer relationships, and experiences; this is necessary for our legitimate interests in defining customer types, keeping our website updated and relevant, developing our business, and informing our marketing strategy.
5. Cookies and Other Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. Cookies are small data files placed on your device that help our website function, remember your preferences (like login details or shopping cart items), and understand how you interact with our site. We use different types, including those essential for website operation, those that help us analyze site performance, and others that personalize content and advertising for you.
You have control over your cookie preferences. Most web browsers allow you to manage cookies through their settings, letting you refuse all or some cookies, or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and your experience on our website.
6. Disclosures of Your Personal Data
We may share your personal data with various parties for the purposes stated in section 4. These include Internal Third Parties such as other companies within our group that provide IT and system administration services. We also share data with External Third Parties, which consist of service providers (for IT, payment processing, delivery, data analytics, and marketing support), professional advisers (like lawyers, bankers, auditors, and insurers), and government bodies, regulators, and other authorities requiring reporting (e.g., tax authorities). Furthermore, we may disclose data to third parties if we choose to sell, transfer, or merge parts of our business or assets, or if we acquire or merge with other businesses; in such cases, the new owners may use your personal data as described in this policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not sell your personal data.
7. Data Security
We've put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. Additionally, we limit access to your personal data to only those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We've also established procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we're legally required to do so.
8. Data Retention
We'll only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. We may keep your personal data for a longer period in the event of a complaint or if we reasonably believe there's a prospect of litigation related to our relationship with you.
To determine the appropriate retention period for personal data, we consider its amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and all applicable legal, regulatory, tax, accounting, or other requirements.
9. International Transfers
Your personal data may be stored and processed in any country where we have facilities or engage service providers. By using our website, you understand that your personal data might be transferred to countries outside your country of residence, which may have different data protection rules. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission, or by ensuring the third party is certified under relevant data transfer frameworks.
10. Your Legal Rights
Under certain circumstances, you have rights under data protection laws concerning your personal data. These rights may include: the right to request access to your personal data; the right to request correction of your personal data; the right to request erasure of your personal data; the right to object to processing of your personal data; the right to request restriction of processing of your personal data; the right to request transfer of your personal data; and the right to withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us by email at info@marinebluejewelry.com. You won't have to pay a fee to access your personal data or exercise any other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data; this is a security measure to prevent unauthorized disclosure. We may also contact you for further information to speed up our response. We aim to respond to all legitimate requests within one month, but it might take longer for complex or multiple requests, in which case we'll notify you and keep you updated.
11. Changes to This Privacy Policy
We keep our Privacy Policy under regular review. This version was last updated on the date stated at the beginning of this policy. Any changes will be posted on this page, and if the changes are significant, we'll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
12. How to Contact Us / Complaints
If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at info@marinebluejewelry.com.
You have the right to make a complaint at any time to the relevant data protection supervisory authority. For example, in Indonesia, you would contact the Ministry of Communications and Informatics (Kominfo). We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so please contact us in the first instance.